Experience the beauty of Coachella Valley at Shadow Hills RV Resort

Privacy Policy

 This Privacy Policy outlines how  (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “users”) of our campground website (“https://shadowhillsrvresort.com”). This policy applies to the Website and all products and services offered by Shadow Hills RV Resort. 

1. Information We Collect 

We may collect personal identification information from users in various ways, including but not limited to, when users visit our Website, make a reservation, fill out a form, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, phone number, and payment information. 

2. How We Use Collected Information 

We collect and use users’ personal information for the following purposes: 

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more effectively. 

  • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website. 

  • To process transactions: We may use the information users provide about themselves when making a reservation only to provide service to that reservation. We do not share this information with outside parties except to the extent necessary to provide the service. 

  • To send periodic emails: We may use the email address to send user information and updates pertaining to their reservation. It may also be used to respond to their inquiries, questions, and/or other requests. 

3. How We Protect Your Information 

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website. 

4. Sharing Your Personal Information 

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Third-Party Websites 

Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers.